We donít provide any refunds for fees related to OstopD accounts and add-ons. These are billed in advance on a monthly or yearly basis (depending on your selected billing preference). Cancelled monthly plans are immediately downgraded to OstopD Free accounts, but we donít issue credits for the prepaid fees on the account. We will, however, issue credits for any add-ons to your OstopD Pro monthly account, equivalent to the prorated prepaid fees of those add-ons on the date of the cancellation. These credits are non-refundable, but can be used against the purchase of any future OstopD services. No credits or refunds are issued for cancelled yearly plans, as cancellations take effect at the end of the one-year commitment.